Reviews

Same day service,came out diagnosed the problem,fixed it then checked out the rest of the AC system to make shure it was running at it's best Thank you Austin

Amazing Service & Value! If you are looking for an AC company, no need to look any further...call these guys!

Austin was very professional and knowledgeable. Fixed my a/c quickly and the service didn't break the bank. Highly recommend this company!!!

My air conditioning went out on Friday. I called Air Xperts based on the reviews I read. Austin (owner) and Randall were at my house about 1 1/2 hours after my call. When they got here, the AC was frozen up. They needed to let it defrost, so they went to the next job and then came back a couple of hours later. Austin checked the AC unit and checked the flow in the attic as well. Ended up just needing coolant. Austin explained every step of the way and let me know cost upfront before doing anything. It was reasonably priced. He took time to explain how it worked and why I needed the coolant. He was very personable and pleasant. I would highly recommend Austin and Air Xperts! I will definitely use them again for AC maintenance and any future issues with heating and air. Thank you Austin, for your integrity and service.

Upfront on costs and exact issue with AC. Friendly, fair, with quality communication! Definitely will call them again if we have an issue in the future!

I'm an extremely happy new customer of Air Xperts, and we plan to shift our HVAC account away from a major DFW Metroplex operation to work with Air Xperts. They took amazing care of us, even working over the weekend and actually on Labor day. After arriving home to a malfunctioning AC unit, Austin answered my call on the 3rd ring at 8:30 on a Saturday night. I described the situation in detail and after he thoughtfully and patiently heard my explanation, we set an appointment for them to come 10 AM Sunday morning. Austin and Randall arrived right on time after a 20 minute heads-up courtesy call, and diagnosed that we needed to replace a major part. Austin gave a very clear and detailed explanation of the problem, going as far as to show me directly where the HVAC had failed. Not all companies/techs are this honest, so it was refreshing and I never once felt I couldn't trust Air Xperts. All said, it was obviously disappointing news, not to mention it seemed like our options to obtain the replacement part would be slim given the holiday weekend. Despite that, they came up with a solution, coordinating with my HVAC manufacturer, and had the necessary part in hand later that afternoon. I also got an update call the moment they had the part, giving me added peace of mind we were moving forward to a solution. They returned promptly Monday morning, Labor Day, and got right to work. They were an efficient team and everything is now working great. Their pricing was very fair in my opinion, and I strongly recommend this business.

The owner is all about quality and work right done the first time. He was patient with all our questions and kindly educated us on our unit. We will be calling him from now on!! You will be very happy with this company!

Excellent AC service and great communication, prices didn't feel gouged and he answered all my questions. I will recommend this company to anyone! Let me say, i'm not one to use services because I prefer to do things myself and don want to be scammed or over charged. When he told us he didn't want to change the fan motor out because he honestly felt like it didn't need it. That's true honest work that's hard to find!

After getting a insane quote from a #1 air and my floors flooding from a leak Air Xperts made me a priority and were able to blow the drain fixing the whole issue that the other company just wanted to fix by replacing. Saved me a ton of money and he was so friendly and talked through everything he was doing helping me understand the issue which was fixed by something way simpler than the complicated mess the other company stated. Will be my go to for hvac!

Called them and spoke to Austin about my AC not working, they came within the hour and were able to fix it while explaining everything along the way. My air is now blowing again!

There our AC Repairs from now on, excellent job, and extremely honest something you just don't find now days. They really know what there doing with AC and heat and was on time didn't have a half day window for service. Thank you Austin

AirXperts are really the experts in AC. Prompt service and very knowledgable technicians. This is the place to go for all things AC.

I wanted to say that I called and within the hour Austin and coworker were there. I was worried I would be without air and being a cancer patient that is not good. He saved the day. I highly recommend calling him. They were very nice and friendly. I was fixed within the hour. I highly recommend them. Very good service.